COVID has affected our economy with supply chain & labor shortages. Not immune from these circumstances, Broad Brook Heating & Cooling Inc has responded to the new economic realities and modified our service availability. In order to both protect and preserve our workforce, our after hours availability is now reduced to certain clients and the times for which we can provide service.
Your understanding and patience in these circumstances is appreciated.
Please Note: Manpower to justify dedicated after hours personnel for afternoon or midnight shifts are unavailable. In addition, there is not enough demand to justify offering such shifts. Therefore, the same techs that provide service during regular, daytime service hours are the only ones available for our extended service hours. In order to prevent these hard-working techs from burning out, access to extended service hours is a benefit limited to clients that have previously invested in a Broad Brook Heating & Cooling Inc Club membership or an Enhanced Service Plan.