Broad Brook has serviced my furnace and AC unit for years. When it came time to replace them, they did that too. Great service all around. Always on time, they explain everything they do and at a fair price. Would highly recommend them!

Was able to get it working while waiting for the part

Honest Excellent service. Professional, knowledgable and friendly service from start to finish. I stumbled on them last year when my central air unit in my townhouse had an issue and I have been a customer ever since scheduling regular 6 month maintenance to catch an issues before they turn major. They serve many units in our townhouse complex and are very affordable. Feedback from my other neighbors has also been excellent. It’s hard to find an honest company that you can trust. 5 stars.

Would definitely use this company again! Fantastic communication and very knowledgeable.

Very knowledgeable and friendly. Answered all questions and diagnosed the issues quickly. Would recommend to everyone!

I was impressed with the response time after leaving message to service my air conditioning unit. Also getting text on who & when they would arrive.

Excellent honest professional customer service. I called freaking out about my heating cooling unit as I thought it was smoking and they walked me through the process over the phone and let me know that the unit was only defrosting and that everything was fine. I immediately booked my maintenance through them as it is extremely hard to find honest people to service your needs without getting ripped off. 5 stars.

Arrived on time. Quick and courtesy. Would highly recommend Broad Brook.

The company arrives on time and is efficient. As a maintenance customer I also get priority in any emergency

On time, professional, friendly. Will definitely use for any AC needs in the future.